When purchasing Apple equipment second-hand, users often wonder about the warranty status of the purchased device. To be sure that you are buying a new iPhone or iPad, it is recommended that you check its unique serial number, or IMEI, on a special page online. Simply enter the eleven-character serial number of the device, and you will find out the expiration date of the warranty period and other information on technical support for the product.

How to find out the serial number or IMEI:

• iPhone 3G – 4S: Remove the SIM card. The serial number and IMEI are located on the tray.
• iPhone 5 – 5S: Look on the back cover of the device - IMEI is indicated on the second line.
• In iTunes: If your device is working, you can find the serial number by connecting it to iTunes. Then go to the main tab and click the line under the information with the gadget’s capacity.
• On the device: You can find the serial number on the product packaging or in the iOS settings: “Settings -> General -> About device”.

Now that you know the serial number, you need to use a special service on the Internet.

Visit the service and support eligibility verification site

Step 1 Note: Visit Apple's dedicated warranty status page by following this link.

Step 2: Enter your gadget's serial number or IMEI.

Step 3: Click Continue.

If your iPhone has never been activated, you will be prompted to activate: “Please activate your iPhone.” If your device has been activated and is under warranty, then there will be a green checkmark next to the “Right to service and repair” column. In the same field you can find out the expiration date of the warranty.

If your smartphone or tablet has been activated and the warranty has already expired, you will see an orange exclamation mark that says: “Eligibility for Service and Repair: Expired.”

Checking the iPhone warranty may be necessary when purchasing a device, where you can find out the warranty period and in cases where the phone seller claims a warranty for the purchased device. It will also be possible to find out the activation (blocking) time in order to determine the age of the purchased device.

To check the activation date, the warranty period of the device, two important things are needed - the presence of the series number (including, preferably, the IMEI), as well as a special service.

Options for determining the warranty period:

Thus, it is possible to check the iPhone warranty period using the serial number.

Right to warranty service

If you need to make sure that there is a warranty when purchasing a device, you need to check its status data in the column on the manufacturer’s website. To do this, you will need to enter the serial number of the device, where you can find out the warranty number of the purchased device and find out the warranty period during operation, as well as important information regarding the technical support of the device.

After the owner finds out the series number (this was mentioned earlier), they use a resource on the Internet to check the status data of the iPhone warranty. You should visit the website of the manufacturer and find out your account information. After this, you need to enter the serial number of your phone and the code from the image that appears, then click “continue”. You need to know that if your device was previously activated and the warranty time has expired, the following entry will appear on the monitor - “phone technical support - expired”, and an orange exclamation mark will also appear. In this case, you will need to contact the service center or request repair of your phone at a specific technical center of the manufacturer.

There are times when a person purchases a used iPhone and the owner is faced with the question of how to find out the capabilities and availability of technical support for this device. When purchasing a used iPhone, you need to pay special attention to important factors:

It is necessary to check the device for functionality, especially Wi-Fi and various applications - video, photo, music.

The warranty status of any gadget or device is the right to service and support. Apple is very loyal to the warranty conditions of its equipment. You can check your Apple device at any authorized service center, and you won’t even be asked to present a receipt for the purchase of the device - just say where and when it was purchased so that it can be found on the official Apple website.

But sometimes you need to know the warranty status before going to the workshop. Our instructions will help with this, with the help of which you will receive the necessary information without leaving home.

How to find out the warranty status of an Apple gadget

You should be especially attentive to the issue of warranty status when you purchase Apple equipment second-hand - you never know, maybe it’s not an original device at all, but a Chinese counterfeit. Externally, such devices are absolutely identical, and it is not easy for the average user to distinguish them. In addition, they may sell you a real iPhone, but with an expired warranty. You can check the seller's honesty using the official Apple website. To do this you will need:

Find out what your serial number or IMEI is - a unique code that includes 11 characters.

Don't forget that you can always buy a beautiful number for your phone on the website sim-trade.ru. Pay attention to their promotions.

Check the warranty status on the official website

Having found out the serial number and IMEI, follow the LINK.

Here you are required to enter your serial number. Enter the proposed anti-robot protection code and click “Continue”.

You will be prompted to activate your phone if it has not yet been activated. After this operation, all comprehensive information about the warranty of your devices will appear.

If you have activated the device once, then opposite the “Right to service” item you will find a green checkmark. If the warranty period has already expired, then there will be an orange exclamation mark opposite it.

When purchasing iPhones and iPads secondhand, customers often wonder about the warranty status of the product they are purchasing. In order to be sure that you are purchasing a new device, we recommend checking its status in a special section of the official Apple website. Just enter the serial number of the device, and you will find out the expiration date of the warranty period and other information on technical support for the product.

How to find out the serial number of an iPhone or iPad:

• On iPhone and iPad: You can find the serial number on the product packaging or in iOS settings: “Settings -> General -> About device”.
• On Mac or PC: If your device is working, you can find the serial number by connecting it to iTunes. Then go to the main tab and click the line under the information with the gadget’s capacity.

Now that you know the twelve-character serial number, you need to use a special service on the Internet.

How to check iPhone and iPad warranty status:

Step 1: Go to the Apple website and open the page dedicated to information about the warranty status of the company's products.

Step 2: Enter your account settings.

Step 3: Enter the serial number of your iPhone or iPad, as well as the code from the picture.

Step 4: Click Continue.

If your mobile device has never been activated, you will be prompted to activate. If your iPhone or iPad has been activated and is under warranty, there will be a green check mark next to the “Eligibility for Service and Repair” column. In the same field you can find out the expiration date of the warranty.

If your smartphone or tablet has been activated and the warranty has already expired, you will see an orange exclamation mark that says: “Phone support: Expired.”

Directly from the Apple website, you can contact support or “request repair” at one of the company’s authorized service centers.

The more popular Apple devices become, the more counterfeits appear, and it is very important to understand how to make sure that the iPhone you are purchasing is genuine (original). In addition, you need to be able to check whether the device is stolen and whether warranty service is still available in official iStore stores.

Not so long ago, an original and a fake iPhone could be distinguished with your eyes closed. These were two completely different devices, which differed not only in software, but also in the quality of all the parts used. But now the situation has changed dramatically and now it is very difficult to find the differences between a real and a non-original gadget.

In today's material, you will learn how to confirm the originality of an iPhone before purchasing it.

What you need to know about iPhone?

To avoid cooperation with scammers, it is best to purchase an iPhone only from an authorized dealer.

Such places may include a reliable online store or electronics supermarket that has been selling Apple products for a long time, which has positive reviews on the Internet and which can provide customers with smartphone service.

Remember that official dealers inflate the price by 20-30% of the cost, which is determined by Apple. For this reason, consumers often decide to order a gadget from the United States of America, with the help of many distributors. Another way to buy an iPhone cheaper is to find an advertisement for the sale of a used device that works fine. Each of the presented methods to spend less on a purchase has its own pitfalls.

Ordering an iPhone from the USA is cheaper, and there is a much wider choice of colors there. But if you just buy a smartphone there, it will not work in any other country, it will only function in the USA. This means you will need to disconnect from the mobile operator’s network (unlock).

There are also advertisements on the Internet for the sale of smartphones that do not require unlocking - these are refurbished gadgets that were purchased by someone and then returned to the store due to some technical problems. Such devices are sent to a service center where repairs are performed, and then sold outside the United States, where they are not treated very well.

To avoid buying a Chinese counterfeit iPhone, you need to understand the following things:

1. What is included in the complete package of the original smartphone?
2. Checking the device according to its external parameters;
3. Nuances of software operation.

How to choose a seller?

If you want to purchase an original phone and want to be 100% sure of it, without particularly paying attention to the cost of the device, then immediately go to popular retail chains.

And if you don’t have enough money or you are used to saving money on purchasing quality things, then remember the following tips for choosing a reliable iPhone seller:

• Always check the seller's reviews and ratings. You may have to look for additional information about him in a search engine, using his name or phone number. If this is an attacker, they are most likely talking about him on some websites, in social network groups or forums.
• Please ask for as many photos as possible of the gadget, device contents, box and serial number. You may even have to make a video call.
• Don’t skimp on questions that help you find out the history of your phone. In what store and how long ago did you purchase it? How long have you used it? Has it been repaired? Was it dropped? Only the owner will give answers to the questions posed, and the scammer will be confused.
• Check the warranty status and whether the iPhone is locked. It is not necessary to have a guarantee, but this nuance will definitely be a good bonus!

Parameters that distinguish an original smartphone from a fake one

Apple pays great attention to the issue of security and originality of its own gadgets. That's why options are provided to allow users to identify and confirm the uniqueness of their device.

To check, it is necessary to carry out an external inspection of the gadget, as well as find out the serial number and examine the operation of the software. Follow our tips:

1. Check the condition of the case, including all the features of the selected iPhone model;
2. Check the technical specifications of the gadget; they should not differ from those stated;
3. Check the serial number and IMEI code;
4. Check your Apple ID.

Stage No. 1. Checking IMEI, serial number and iOS parameters

It is not recommended to purchase an iPhone without a box, since it is one of the tools that helps to find out whether the device is original or not. The IMEI is written on the box and it needs to be compared with the one displayed in the information about iOS in the iPhone itself.

If the numbers do not match, this means that the smartphone is either not original or stolen.

You can find out the IMEI on any phone by dialing the following combination: *#06#

Stage No. 2. We check using the official Apple website

In order to verify the authenticity of the device, you can use the Apple website. This is a very accurate and reliable method. It will take you a few minutes to check:

• Go to the Apple page: https://checkcoverage.apple.com/ru/ru/;
• Enter the device serial number;
• Enter the required information and click on “Continue”.

It is important to understand that this method determines the availability of service. You can also find out using the imei.info website:

• Gadget model;
• Its serial number;
• Date of original purchase;
• And the availability of warranty service.

All about Activation Lock

Activation Lock is a tool that allows you to lock an iPhone that has been stolen. No one will be able to remove the lock except the one who owned it up to this point. Activation Lock is activated using FindMyPhone service.

On the service’s website you can find out the type of gadget, its location, as well as information about the status of the device.

Linking iPhone to Apple ID

Apple ID is an online service to which absolutely every iPhone should be linked. This site identifies users. Having created an account on the site, account data will be entered on each device.

Everything is tied to one place and can be used on several devices at the same time.
Before purchasing, it is important to check the device binding. You should not buy devices that are linked to some third-party account. If the seller comes up with reasons not to leave your account, then it’s not worth buying. If it is not possible to exit the ID, then the device is stolen.

To exit, do the following:

1. Go to settings;
2. Enable “Basic” settings;
3. Log in to Apple ID;
4. Click on “Security and Password”;
5. Next, click “Exit”;
6. Then we confirm the unbinding process;

How to properly check an iPhone before purchasing?

It doesn’t matter which iPhone you decide to buy: from America, unlocked, refurbished or used, the main thing is to check its condition at the place of purchase. To do this, pay attention to different elements, which we will discuss below.

Frame

You need to check the condition of the back cover and screen. It’s good if there are no defects or their number is reduced to a minimum. Dents, chips and scuffs are signs of a not very high-quality smartphone.

Pressing the screen should be accompanied by an immediate response. Latency is a sign that the display module is not working well.

Buttons

It’s the buttons that often break on iPhones, so it’s worth paying special attention to these controls.

The device should start and shut down without problems, TouchID, as well as the volume “swing” should respond without “brakes”.

Speakers

It is necessary to check the speakers: conversational and auditory. When making a call, your interlocutor should hear you perfectly, and when playing music you should not hear any unnecessary noise or interference.

Next to the charging socket, there are meshes for the speaker. If they are missing, it means that the smartphone has been disassembled. You should also check the condition of the two screws holding the back cover.

Hardware unlock

Some scammers sell locked smartphones, creating the effect of temporary hardware unlocking. This is achieved due to a small pad in the SIM card area.

Before you buy, you need to remove the SIM card and make sure that there is nothing unnecessary there.

Communication modules

You need to check how all communication modules work: Wi-Fi, Bluetooth, GPS and 3G. If any of these do not work, the communication antenna is damaged.

Other software features

Be sure to make sure that they work well:

• Camera and autofocus;
• Accelerometer;
• Headphones.

Summarize

Want to protect yourself when buying an iPhone? Follow these guidelines:

1. Payment should be made only after checking the device;
2. It is important to inspect the gadget, its body and all its functions. Everything should be almost perfect;
3. You need to check Activation Lock;
4. The seller must sign out of the Apple ID;
5. Buy a smartphone with a complete package.

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